FAQ PDF Print E-mail

Why should I create an account?

Creating an account speeds up the process of ordering from us in the future. You will not have to fill out the contact or billing information again. No credit card information is stored during this process.

What type of payments do you accept?

We currently accept PayPal only. Paypal will allow you to pay with your credit card once you sign up with them. It's more secure than ever, and allows us to keep our costs down.

What does shipping cost and when does my order ship after being placed?

Shipping is calculated through usps. Orders are processed immediately. If your package is delayed for any reason, just contact us and we can usually track it down within the hour.

Do you ship internationally?

Yes. We offer a variety of international shipping options and these will be listed in your shopping cart when you go to checkout.

Current list of approved countries for shipping: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greenland, Hong Kong, Ireland, Japan, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States, Virgin Islands. If you don't see your country listed as an option please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Can I order by mail?

We do accept orders by mail and you can send a money order or discretely hidden cash (we don't accept checks) for the total amount along with your order. The easiest way is to go on our site and proceed through the order process. When you get to the screen that asks for payment info, etc., just print out that page and send it along with your payment (that way you'll know the exact total to send).

Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for mailing address.


Am I charged sales tax?

A flat 8.25% sales tax will be applied to all orders with a California address. No sales tax will be applied to orders from other states.


Can I return an item?

Yes. For RETURNS, items must be returned in NEW, UNWORN and UNWASHED condition WITHIN 30 days of receipt of your order for a full refund. DO NOT RETURN items to us that have been worn or washed, or are outside the 30-day return time. WE WILL NOT SEND THEM BACK TO YOU. Please note that all SHIPPING CHARGES ARE NON-REFUNDABLE.


Suspicious Orders

To minimize the incidence of fraud we reserve the right to refuse to process any orders that have suspicious or inconsistent information contained in them. In particular, orders shipped to foreign countries or orders with unusual addresses will be closely scrutinized. If we choose not to process your order you will receive an email notifying you of such and any paypal charges incurred will be promptly refunded (or voided depending on the circumstances).

If you still wish to place an order after we have cancelled it you will need to send a money order for the full amount (no checks permitted) to our business address. See the Can I Order by Mail? section above for details.



Other questions?

If you have any further questions or problems feel free to email us by clicking the "Contact Us" link.